The ideal grooming schedule depends on your dog’s breed, coat type, and lifestyle. Most dogs benefit from grooming every 6–8 weeks to maintain a healthy coat and prevent matting.

A full groom typically takes 2–3 hours, depending on your dog’s size, coat condition, breed, and temperament.

Our full grooming service includes:

• Bath & blow dry
• Brushing & de-shedding
• Full haircut or trim
• Nail trimming
• Paw pad trimming
• Sanitary trim
• Ear cleaning

We use professional, high-quality grooming products for every dog.

Length depends on coat condition and client preference. Dogs with severe matting may require a shorter cut to ensure comfort and safety.

Yes! As long as the coat condition allows. Photos from a previous groom help ensure consistent results.

 We only pluck ears when recommended and after checking the ear condition. Some breeds do not require plucking.

Yes, upon request. Regular at-home brushing is recommended for long-term dental health.

For mild matting, we gently brush out the tangles. For severe matting, shaving is the safest and most humane option to prevent pain and skin irritation.

We always update you on your dog’s behaviour. Our grooming approach focuses on keeping pets calm, comfortable, and stress-free.

For most dogs, having their owner nearby increases anxiety. Dogs stay calmer and more relaxed when groomed without distractions.

We use premium, dog-safe shampoos and conditioners, tailored to your dog’s skin and coat needs, including hypoallergenic options.

 Yes! We provide breed-standard grooming when the coat condition allows.

Yes. We use a calm, gentle approach and offer breaks when needed. Your dog’s comfort is always the top priority.

Yes. We trim nails as short as possible while avoiding the quick to keep your dog safe and comfortable.

Take your dog for a long walk to release energy and reduce stress.

Avoid giving heavy food or meals right before the grooming session.

Make sure your dog has had a potty break prior to arrival.

 Yes, we provide external anal gland expression only. Internal expression must be done by a veterinarian.

Puppies can start grooming as early as 8–12 weeks for an introductory session. Early exposure helps them become confident adult dogs.

Regular brushing prevents matting, keeps the coat healthy, reduces shedding, and makes professional grooming much easier for your dog.

Absolutely. We use gentle, hypoallergenic shampoos and adjust our grooming process for dogs with skin sensitivities.